Case Studies

B&Q

Introduction

B&Q is the UK’s leading home improvement and garden living retailer, helping customers have smarter homes since 1969. Offering over 40,000 products in 350 stores, employing over 27,000 staff.

B&Q is part of Kingfisher plc, an international home improvement company with 1,100 stores in 10 countries across Europe.

Parking Solution

Having felt dissatisfied with their previous parking service provider, B&Q enlisted the expertise of Total Parking Solutions. Drawing upon our vast experience within the Retail Sector, we were able to demonstrate over a period of years, that not only we are capable of delivering their objectives, but enhanced their customers parking experience overall. 

As B&Q only national approved contractor, we tailor our services to their specific needs. Each site policy and procedures are carefully implemented, and with only one objective in mind; provide a fair, consistent and most importantly an appropriate parking management policy.

What our Clients Think of Us...

“B&Q have had some negative experiences with various parking management companies over the years and understand only too well how problematic it can be when parking management systems are poorly administered or if the parking regime is not aligned to B&Q’s ethos and requirements. 

TPS listen to their clients, they take the time to understand their client’s vision and implement parking management systems to deliver on these requirements.  I would very much recommend TPS.” 

Peter Daniel  
Property Management - B&Q plc

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