Privacy Notice

Privacy Notice

Total Parking Solutions Ltd referred here as ("us", "we", or "our") operates the www.totalparking.co.uk the website.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Website. Total Parking Solutions Ltd abides by the provisions of the Data Protection Act 2016  www.ico.org.uk

Cookies
The site  uses 'cookie' technology so that we can better understand how to improve the experience of visiting our website and we use the data for statistics and analysis on the levels of success of our web programs. We use a third party service, "Google Analytics", to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from our website and stored on your computer. You can instruct your browser to refuse all cookies. However, if you do so, you may not be able to use some functions of our Website.

Contacts
The names and contact information of persons who request information about us, job vacancies, our services and/or our products are added to our database in Kettering, Northamptonshire, England so that they may be contacted in the future regarding our services or future opportunities dependant on the your request.

Using our Enquiry Form
If you enter your information on our site to send us an enquiry through our contact-us form, then this data is stored for these purposes only. You may receive an email or telephone call depending on the enquiry made and the type of contact you chose for us to use. 

Calling our 24/7 helpline
When you call our helpline we collect information about you and the reason of your call. We use this information to help you with your enquiry. This information may be shared between our departments or may be provided to us by our out-of-hours call centre in the form of an email. The company that provides our out-of-hours service does not retain any information for longer than is required. 

Parking Related Data
Full details of our Privacy Notice relating to parking events can be viewed by visiting privacy.totalparking.co.uk This privacy notice can also be heard by calling 01536 428 546 and includes the following information to help you understand clearly how your data is being used:

  • What we do with your personal data.
  • Your rights
  • The lawful basis for processing your data
  • Categories of data processed

Links to other sites
Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We have no control over, and accept no responsibility for the content, privacy policies or practices of any third party sites or services.

You have the right to request information held about you. You can request what personal data we hold, by contacting us at; 3 Kings Court, Kettering Venture Park, Kettering, NN15 6WJ or emailing our Data Protection Officer [email protected]

Call Us 01536 680 107