Customer Surveys

Overall, how would you rate the service you are receiving from Total Parking Solutions?
Unacceptable (1), Poor (2), Average (3), Good (4), Excellent (5)

Using the above satisfaction scale, please select the appropriate box which best describes your satisfaction in the areas identified and where applicable.

Civil Engineers Appearance
Signage and Operational Equipment Installation
Site cleanliness, landscaping & maintenance if applicable
Project Customer Care & Complaint Handling
Account Management
Appeals and cancellation process
Reporting procedures
Head office administration & liaison
Communicating what we do and how we do it
Honouring commitments & agreed service Levels
Responsiveness, solving or preventing problems
Other Comments/Recommendations